MK Virtual solutions
Experience the unparalleled convenience and efficiency of MK Virtual Solutions, where we empower busy professionals in the UK, USA, and Canada with top-notch administrative support. Say goodbye to the overwhelm of managing social media, emails, bookings, appointments, payments, and direct billing on your own. Let us show you how our expert team can elevate your productivity and streamline your operations. Discover the MKVS advantage today!
Our Packages
Virtual Assistance Package
Email Management
Booking & Scheduling
Travel Management
Calendar Management
Process Improvement
File Management
Organising & Planning
Data Entry Package
Data Scraping
Data Filling
Updating CRM
Email List Building
Spread Sheet Management
Transcript
Editing
Online Research Package
Lead Generation
Finding Facts and Figures
Consumer Survey
Market Research Survey
Social Media Management Package
Social Media Designing
Social Media Management
Website Designing
Website Development
Content Creation
Creating Email Campaign
Customer Service Package
Calling
Live Chat
Email reply
Client Management
Vendor Management
Backend
Meet The Founder
Mehendi Khanna Chawla
"My main motivation comes from providing excellent service to every client. I strongly believe that every interaction I have is an opportunity to make a positive impact.
My mission is to contribute to your success!
I strive to improve the functionality of your workplace by developing, training, and implementing administrative systems - virtually. Supporting my clients and helping them grow in their practices is a focus of mine that will always be a high priority."
Testimonials
See what others are saying about MKVS
Professional History
My Experience
Freelancer - Independent Contractor
Jul 2019 - Present
General Virtual Assistant
Filtering Emails / Managing Spam
Database Building / Updating Contacts or CRM
Answering Customer Service Emails /Tickets / Chat Support
Sending of Greetings eCards, Event Invitations, etc.
Calendar Management
Appointment Scheduling – X.ai
Travel Arrangement and Planning
Data Entry in Word, or Google Docs
Creating / Managing Spread sheets
Preparing PowerPoint / keynote Presentations
Basic Bookkeeping, Administration & Marketing
Transcription of Video and Audio Files
Preparing Online Meeting Minutes
Report Creation – Month end performance reports, Expense reports
Forms Creation – Google Forms
Document Template Creation
Online Research
Data Mining & Development / Lead Generation
Sending Client Invoices
Basic Bookkeeping (MYOB, XERO & Quickbooks)
Social Media Management Tasks – Facebook, Linkedin, You tube
Human Resource, Recruitment & Training
Managing JDs on Recruitment portals & LinkedIn
Scheduling Interviews, Screening/Shortlisting Candidates
Preparing HR Policies
Preparation of Training Materials
Training of New Virtual Staff
Deadline / Deliverables Tracking
Executive Assistant to General Manager - The Suryaa Hotel , New Delhi
Oct 2018- July 2019
Done Research on different ways to increase profits and suggested the management on online ad offline strategies and promotions.
Used the existing database of the customers, generated new and revived the old clients for Hotel's new dining loyality programe.
Organised meetings and distributed meeting agendas and minutes; coordinated with various departments
Maintained itinerary, trip file and supplies; arranged travel through internal or outside agents
Extended support to the management to run the day-to-day operations; scheduled appointments for visits and arranged for travel/ transport/ accommodation
Assisted in managing follow-ups and the preparation of business presentation.
Act as point of contact with clients, consultants, executives and staff;
Liaise with other executive assistants and executives when scheduling meetings;
Produced information by transcribing, formatting, inputting, editing, retrieving, copying and transmitting text, data and graphics for various project documents (ie. yearly Budget report, RFP’s, LOI’s, agreements/ contracts, correspondence, memoranda, meeting minutes and PowerPoint presentations.
Maintained administrative files for insurance, taxes, and other legal documents, keeping track of renewal dates.
Prepared and submit the expense claims and reimbursements in line with company policy.
Prepared GM's Message/ circular on monthly basis and distributed to relevant departments.
Executive Assistant to Director – Sahib Textiles Pvt. Ltd.
Feb 2018 - Sept 2018
Conserved executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analysing information; initiating telecommunications.
Maintained appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Represented the director by attending meetings in his absence; speaking for the executive.
Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
Maintained customer confidence and protects operations by keeping information confidential.
Completed projects by assigning work to clerical staff; following up on results.
Prepared financial expense and daily sale reports by collecting and analyzing information.
Operations Head - UIncept (formerly UDGAM)
January 2017 - January 2018
Management of activities required to support startups and mentors during execution of the program.
Researched and filed application to register UDGAM under Atal Incubation Centre Government Scheme of Startup India.
Day to day engagement with cohort startups, mentors and partners.
Logistics of the accelerator program.
Assisted in the development of Accelerator program and curriculum.
Recruited Advisors and Mentors for the program.
Developed sponsorships and partnership opportunities.
Coordinated startup application and selection progress.
Organised Pitch/demo day.
Community building, active participation in the events.
Participated and represented UDGAM in the local Startup community.
Executive Assistant to Chairman – Jagan Institute of Management Studies
October 2015 - December 2016
Managed multiple projects as assigned by the Chairman related to diverse lines of business i.e doing research about innovation and new development in govt. policies related to education sector, filing applications, visiting events and people for networking, maintaining petty cash book.
Coordinates calendar, travel, meeting, and schedule arrangements for the Chairman, staff, business partners, and customers.
Works closely with other team members to assure the Chairman's preparation for meetings, presentations or other engagements.
Administrative and functional activities include but are not limited to Taking phone calls, maintaining personal and business files, corporate record keeping for multiple entities, note taking and creating documentation.
Handles financial and accounting matters for the chairman with confidentiality.
Provides research support with necessary data if required.
Minutes of meeting preparation and coordinating with concerned parties.
Stock Trader
March 2015 - September 2015
Worked as a stock trader and handled portfolios amounting 1MILLION & more.
Management Trainee - Team Leader - Appco Group
June 2010 - January 2015
It was a direct marketing company and I was in the fund raising division of the company. I handled a team of 15 people and was exposed in:
Creating and executing strategic initiatives to deliver the planned annual sales goals.
Lead, motivate and drive sales team to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling and engaging clients, participate in clientele development, and build brand awareness.
Development of new Joinees and directing them to generate quality sales and revenue.
Client management, Territory management, Team management.
Travelled across the country for generating more sale and expanding the business for company.
Responsible for taking interviews.
Training the team on field.
During my tenure i got awarded as a Best Trainer in 2011, Best Team Leader in 2012 & 2013.